We at Koyoor believe in your satisfaction. So instead of making you go through lengthy return policies or understanding complicated tax and shipping costs here is what we will do. The price you see is the price you get - shipping + taxes included anywhere in the country. Simple enough, right? And if after receiving your parcel you decide you don't like it (unlikely but not impossible) just write us a short email at firstname.lastname@example.org saying why. We would most likely be able to offer you something that you would like but if not you can simply return the tree postmarked within 15 days of purchase. You will be returned the full amount. No questions asked. How is that for a policy?